You are covered with 30 days money-back guarantee after purchasing any video.

Subscription and Membership payments are refundable if you haven’t downloaded any video using membership access. Due to the nature of digital products once you download a video we can’t get it back. However, we will refund full money even after downloading a video; if that video has error or it’s different than shown in preview video. 

Please keep in mind that you must give us a chance to provide replacement, if our support team can’t help with that we would be more than happy to issue full refund. Customer satisfaction is all matters at the end.

The refund process can take up to 1-7 business days. A refund will be provided by creating a Support Ticket.

For any help write us at support@alphaanimate.com Also, go through our Terms of Services.